Shipping policy

SHIPPING POLICY

At ZIVORA, we aim to process and deliver your orders as quickly as possible.

ORDER PROCESSING

Orders are generally processed within 1–3 business days after successful order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

DELIVERY TIME

Estimated delivery time is generally 5–10 business days after dispatch.

Delivery times may vary depending on the customer's location, courier availability, weather conditions, holidays, and other circumstances beyond our control.

SHIPPING CHARGES

Shipping charges, if applicable, will be displayed at checkout before the order is placed.

Some products or offers may qualify for free shipping as mentioned on the website.

ORDER TRACKING

Once your order has been shipped, tracking information may be provided through the contact details supplied during checkout.

DELIVERY ADDRESS

Customers are responsible for providing a complete and accurate delivery address, including PIN code and contact number.

If an order cannot be delivered because of an incorrect or incomplete address, unreachable phone number, or repeated delivery failure, additional shipping charges may apply where applicable.

DAMAGED PACKAGE

If your package appears damaged at the time of delivery, please take photographs/videos of the package and contact us as soon as possible.

CONTACT

For shipping-related questions:

Email: [zivora0026@gmail.com]
Phone: [9024077357]